We do not believe in 9 to 5. At Easler Law, we were founded by entrepreneurs that understand first-hand the realities of working a job and running a business.
Some firms think size matters more than quality and approach each matter like an assembly line and each client like a number. At Easler Law, we know that lasting firm-client relationships follow a simple formula of trust, results, and understanding. Understanding the client leads to obtaining the best results. The better the results, the greater the trust in our firm.
Keeping Clients Informed
Clients can only be happy with our services if they actually know what we do for them when we are doing it. Our clients will be informed of every major development in a particular matter and can request status updates at any time.
We answer our phone and email during business hours. It is our firm’s policy that all client communication after-hours receive a call-back or email response within the next business day.
Simple or complex, our firm is committed to handling a wide array of matters for our clients ranging from hour-long contract reviews to multi-year projects spanning a wide array of practice area specializations.
Attention to Details
We ask the right questions from the outset and actually listen to the responses. Every client defines a “win” differently and it’s our job to discover what that means and how to achieve it.
Not every conclusion to a matter can live up to expectations. Setting realistic goals and outlining probable outcomes early on is a critical part of keeping our clients happy.
Most destinations have a variety of paths to take. Likewise, most legal matters have an assortment of strategies to reach the same conclusion. Exploring and explaining the best options for the client to achieve a desired outcome is critical to client satisfaction.